Avenue Healthcare, a leading provider of quality and affordable healthcare services in Kenya, is looking for a qualified and experienced Laboratory Superintendent (II) to join its Nakuru clinic.
The successful candidate will be responsible for ensuring the provision of high-quality laboratory diagnostic services in the clinic, as well as managing the laboratory equipment, supplies, and staff.
Key duties and responsibilities
Ensure that the clinic has the necessary equipment and that they are in good working condition
Timely and accurate billing of laboratory services
Stock management: do monthly stock takes, order and receive stock from the lab store, and ensure proper storage of lab supplies
Ensure adherence to Avenue corporate governance policies and prevent, detect, and report any fraud or criminal activity
Review and act on quality indicator reports and follow the Lab Board approved rules for the medical lab profession
Ensure timely response to emergencies and carry out tests based on outlined SOPs & policies.
Ensure all sentinel incidents/events are recorded and reported to the Branch Manager within 24 hours
Ensure timely escalation of any urgent out-of-stock items or quality issues to the laboratory store or the Lab Quality Manager
Maintain and enforce infection control standards and proper disposal of medical waste
Ensure client satisfaction through high quality of service, effective communication, prompt feedback, and escalation of any unresolved issues to the Branch Manager
Maintain patient privacy and confidentiality at all times
Ensure adequate knowledge of all Avenue policies, procedures, and systems as outlined in the HRMIS
Perform any other duty as assigned by your immediate supervisor in line with the job description
Qualifications and experience
A Degree/Diploma in Medical laboratory Sciences or related disciplines
Minimum of 5 years experience in a similar role
A Valid practicing license from KMLTTB
Organizational awareness and detail-oriented
Strong interpersonal and communication skills, teamwork, and reliability
How to apply
If you meet the above criteria and are interested in working with Avenue Healthcare, please send your application documents (CV and Certificates) to vacancies@avenuehealthcare.com with the job position you are applying for as the subject of the email by 11th September 2023. Only shortlisted candidates will be contacted. Avenue Healthcare is an equal-opportunity employer.
