Career Openings at Safaricom Kenya

Career Openings at Safaricom Kenya.

Career Openings at Safaricom Kenya

View Jobs in ICT / Telecommunication / View Jobs at Safaricom Kenya

Safaricom is the leading provider of converged communication solutions in Kenya. In addition to providing a broad range of first-class products and services for Telephony, Broadband Internet and Financial services, Safaricom seeks to uplift the welfare of Kenyans through value-added services and support for community projects.

MPESA API Engineer


Reporting to the API Engineer Lead, the role holder responsibilities include design, development and support of API solutions.


  • Development of API’s consumed by various channels.
  • Development of microservices using java, spring boot and spring boot security.
  • Use CI/CD to automate deployments.
  • Deliver projects on time as agreed upon by the various stakeholders.
  • Design, maintain and support Apigee infrastructure.
  • Document and coordinate efforts to secure application resiliency prior to business continuity event.
  • Participate in design, development, testing and implementation of new products, services and functionalities.
  • Making use of agile and scrum frameworks in project delivery while making use of tools like Jira, Confluence etc.
  • Provide support during service deployments and when on-call.
  • Participate in audit activities, review and provide data to auditors.
  • Development of automated tests for functional, performance, and security testing using test-driven development methodology.
  • Support capacity planning initiatives and provide application information to capacity planning teams.
  • Customize alerting tools based on application specific thresholds.


  • A bachelor’s degree in information technology, Computer Science, Telecommunications or Electronic Engineering.
  • At least 2-year work experience in software development.
  • At least 1-year work experience in API management e.g., Apigee, MuleSoft etc.
  • Strong understanding of both JSON, SOAP and development on swagger UI using open API’s
  • Experience in securing APIs using Oauth2, SAML etc.
  • Strong knowledge in API modelling languages and annotations e.g., in Swagger
  • Experience in java, spring boot, bash
  • Experience working with relational and non-relational databases i.e., Oracle, MySQL, Mongo DB, Cassandra
  • Hands-on experience in designing and developing API’s using REST and SOAP
  • Experience developing solutions using agile, DevOPs, testing and CI/CD automation tools e.g., Jenkins, SonarQube, Git lab.
  • Strong understanding of end-to-end API and microservices architecture
  • Experience in automation tools e.g., Rundeck, ansible etc.
  • Good presentation skills

M-PESA Support Engineer – Financial Services IT


Reporting to the Engineering Lead – Financial Services IT, the position holder will be responsible for improving existing solutions,  automation, architecture reviews and optimization, managing system performance, and effectively handling maintenance and fault management (incident handling).


  • DevSecOps:  Develop and support products that are been built using various tools along with creating CI/CD pipelines.
  • Problem Solving: Collaborate with engineers to solve complex challenges, fostering a culture of innovative problem-solving.
  • Team Collaboration: Work closely with stakeholders, product owners, and technical leads to maintain assigned projects momentum and success.
  • Architectural Decision-Making: Provide valuable insights and guidance to the team in making critical architectural, design, and programming decisions while promoting software engineering best practices.
  • Software Service Design: Design, test, and deploy functional software services that meet our operational needs.  Identify and resolve software issues.
  • Code Review Leadership: Lead and enforce code reviews within the team to maintain code quality and consistency, precision, and efficiency.
  • Making use of agile and scrum frameworks in project delivery while making use of tools like Jira, Confluence etc.
  • Incident and Change management.
  • Provide prompt, accurate feedback to stakeholders on assigned tasks.
  • Working in a scheduled on-call shift.


  • A bachelor’s degree in Information Technology, Computer Science, Engineering, or a related IT field.
  • 2 years of work experience as an engineer in a telecommunications or financial services environment
  • At least 1-year work experience in as a developer, use of  cloud technologies, OpenShift and working with microservices.
  • Software development skills in Java(Spring Boot Framework), python, etc
  • Experience working with relational and non-relational databases i.e., Oracle, MySQL, Mongo DB, Cassandra
  • Knowledge in ITIL Service Operations processes and Agile methodology. Certification in Scrum fundamentals is an added advantage.
  • Working knowledge in dev ops and dev ops tools like Github
  • Knowledge in mobile money systems, integrations, or financial systems
  • Must be able to work without supervision & meet tight deadlines/schedules.
  • Experience in automation tools e.g., Rundeck, ansible etc.
  • Excellent problem-solving and communication skills

M-Pesa Africa – Executive Head of Business Payments

About the Role

As the leader of the Business Payments Unit (BPU), you will be driving the Business Payments and Acquisition strategy for M-Pesa Africa. You will be responsible for the overall BPU product development roadmap and the roll out of solutions across all the M-Pesa Africa markets.

You will play a pivotal role in enabling over 60 million customers to pay for goods and services with M-Pesa, and in growing the base of businesses that accept and use M-Pesa in their operations.


Lead the BPU strategy and team development

  • Develop and update the overall strategy in close collaboration with the markets and senior management
  • Ensure buy-in from senior managements and market heads
  • Translate the strategy into key partnerships, products and initiatives
  • Build and lead the team to successfully achieve the set-out targets
  • Driving growth in Enterprise account penetration and usage across collections and disbursements use cases.

Managing Local Payments 

  • Expand Merchant  Acquisition,   especially   outside   of   Kenya,   through   the development of compelling value propositions such as mini-apps, Financial Services and other VAS;
  • Growing the penetration of the “Lipa” (Pay by M-Pesa) use case within the customer base, focusing on in-store payment and online payments;
  • Driving online acceptance of M-Pesa as a payment method, both with global merchants as well with local online merchants;
  • Rolling out digital product such as the Merchant app, Portal, Open APIs, and others across all our markets;
  • Managing the road map to make M-pesa a universal payment player by rolling out the Payment as a Service strategy across all markets;
  • Building the Developer ecosystem to ensure that M-Pesa becomes the Dominant Fintech ecosystem in Africa.

Managing Global Payments

  • Enable open API capabilities and Features to enable M-Pesa consumers to make payments to global merchant via M-Pesa App and USSD from their M-Pesa wallet;
  • Lead the recruitment and negotiations of partnerships with global Merchants, global PSPs, and Leading Payment solution providers to integrate M-Pesa payment capabilities as a check out option;
  • Deliver Key strategic partnership objective with Visa, PayPal, Microsoft and other players;
  • Enable M-pesa users to access technology to make payments anywhere in the world including Tokenization, AI, Digital Wallets, Virtual Cards, Tap to Pay, blockchain;
  • Drive Innovation on new payment capabilities and value added services to m-Pesa payments Globally.

Partnership Management 

  • Manage strategic partnerships with key payment and technology companies across the world;
  • Develop and maintain relationships with vendors, suppliers, contractors, and other third parties to ensure that both sides are getting what they need from the relationship;
  • Identify new partnership opportunities and develop proposals outlining how a partnership could benefit both parties;
  • Negotiate terms of the agreement and ensure compliance with legal requirements;
  • Manage the operationalization of the partnerships to ensure effective communication and collaboration.


  • Bachelor’s degree required, a Master’s degree in a related field preferred;
  • An upwards of 10 years of professional experience with at least 5 years in digital payments and acquiring merchants
  • Passion for, and commitment to driving mobile money growth and innovation
  • Extensive experience leading commercial teams
  • Expertise in developing partnerships with third parties
  • Experience leading product roadmaps and working in agile squads on product development
  • International experience and multicultural sensitivity

Method of Application

Career Openings at Safaricom Kenya

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