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Inflight Training Manager-Aviation / Airline at Kenya Airways

Inflight Training Manager-Aviation / Airline at Kenya Airways.

Inflight Training Manager-Aviation / Airline at Kenya Airways

View Jobs in Aviation / Airline / View Jobs at Kenya Airways

Job Title Inflight Training Manager
Location Nairobi,KE
Organization Name Kenya Airways
Department Description
Flight Operations
Brief Description
1. Structure
Reports to Head of Training, Flight Operations.
Detailed Description

Kenya Airways, the leading African airline flying to more African destinations than any other carrier, takes pride in being at the forefront of connecting Africa to the world and the World to Africa through its hub Nairobi Jomo Kenyatta International Airport.

Inflight Training Manager-Aviation / Airline 

Brief Description

Reports to Head of Training, Flight Operations.

Detailed Description
Cabin Quality Control

  • Develop, manage and controlcabin operations documentation, records and training, in line with thecorporate quality requirements.
  • Oversee quality controlactivities for cabin operations and training to ensure compliance withregulatory requirements and conformance to company standards.
  • Manage all aspects of cabinSOP document control and approval system and processes.
  • Develop, improve, maintain,review and revise cabin SOP documentation in accordance with companydocumentation process and procedures and internal standards.
  • Amend and update cabinprocedure manuals and relevant training programs as required by changes inregulatory requirements and company SOPs.
  • Design, analyse and reviewcabin procedures and make recommendations for SOP effectiveness.
  • Develop checklists,communication templates and guides to augment SOPs.
  • Keep track of SOPs anddevelop a centralized repository that can be accessed by relevant staff.
  • Provide guidance andstrategic advisory support to address regulatory/statutory requirement changesor internal policy documents for development of solutions and/or SOPs.
  • Monitor best practices andchanges in procedures and adjust the SOP documentation to ensure they areimplemented.
  • Contribute to thedevelopment of informational or technical documents, that may include, but notbe limited to, passenger safety cards, inflight safety videos, relevant websitematerials and training-related materials.
  • Conduct periodic internalaudits/spot checks/inspections of cabin operations to ensure compliance,accuracy, governance and maintenance of SOPs.
  • Lead the escalation orcommunication of risks, issues and observed non-compliance as appropriate.
  • Recommend correctiveactions and provide guidance on process improvements as required.
  • Maintain constantcommunication with appropriate stakeholders to ensure cabin and trainingactivities meet the expectations and operational needs of the company.

Training Quality Control

  • Define and oversee cabincrew training strategy implementation for the airline.
  • Ensure relevant Flight& Cabin crew training is conducted in compliance with regulatoryrequirements and company standards.
  • Lead the development of thecompany’s safety and emergency procedures training.
  • Develop, improve, reviewand revise relevant training programs in accordance with company documentationprocess and procedures and internal standards.
  • Lead the training andcommunication of SOPs to crew members.
  • Appraise, amend and updatetraining programs and procedures, examination rules and proficiency checks, inline with changes in regulations, company and industry standards.
  • Continuously measure,evaluate and review crew training to ensure continued compliance andconformance to company standards.
  • Monitor compliance ofrelevant parts of the OMD with internal and external audit program.
  • Apply establishedprocedures and guidelines to management of cabin training records andpreparation of standardized reports to ensure regulatory and companyrequirements are met.
  • Liaise with crew scheduling, KCAA and suppliers regarding relevant trainingmatters

Job Requirements
Qualification (Minimum)  

  •  University graduate

Additional Qualifications  

  •  Thorough working knowledge of airline cabin operations, KCARs, IOSA and other aviation regulations
  •  Experience in training
  •  Experience in documentation procedures
  •  High degree of technical writing skills
  •  Proficient in Microsoft Office

Years of Experience (Minimum)  

  • Minimum of 5 years’ experience in the airline industry

Additional Details
Other skills

  •  Strong analytical and organizational skills
  •  Excellent oral and written communication skills
  •  Demonstrated strong attention-to-detail and ability to work with accuracy.
  •  Ability to collect, organize, analyze, collate and document significant amounts of information and process steps
  •  Ability to work autonomously on multiple/large projects

Method of Job Application

Interested and qualified? Go to Kenya Airways on to apply

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